Is Adobe Acrobat 7.0 installed on the computer? If yes, then the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents
Word from automatically saving changes to the normal.dot template
(which is where toolbar customizations are stored). Customize
the Word toolbar button again, and click "Shift+File | Save All"
to force Word to save the normal.dot template. Alternatively,
you can prevent the Adobe add-in from loading by editing the
Windows registry key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word \Addins\PDFMaker.OfficeAddin"
and changing the "LoadBehavior" subkey value from 3 to 0, but
you'll lose the PDF toolbar if you do this.

Adil wrote:
I tried customization of toolbar but when I restart ms word 2003 the
customization is loss. I went to tools ïƒ* templates and add in there I tick
automatically update document style but the setting is not getting saved.
I reinstall the application but the same problem persists.
But when I edit the normal template manually and did the customization of
toolbar and save the template it worked fine.

Please suggest me the solution for automatically updating the template