Resolved.

After deleting (renaming) Normal.dot, and before re-starting Word (or else
deleting the new Normal.dot after closing Word), remove this registry
key/keyset (right-click the folder-looking icon and Delete):

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord

Then fire up Word and let the Windows Installer do its quick and dirty user
setup.

Jon


"Jon Davis" wrote in message
...
I'm not sure which group to post this to so if there's a better group then
please add let me know.

A few months ago I went through hell and back trying to format a document
with all kinds of variations of bullets and numbered lists, thus changing
the styles structure of my document. There must have been some 200
variations on bulleted and numbered list styles.

But that's not my issue.

Somehow, the hell seems to have made its way into my new documents as
well, although no new list styles are showing up in new documents. But if
I go and create a new document, and press the "bulleted list" toolbar
button, it starts me off with a hollow bullet instead of a solid bullet.
Likewise, if I create a new document and press the "numbered list" toolbar
button, it starts me off with "1." and then if I type something, press
Enter, and then press Tab, it gives me a bullet instead of "a."

I have scanned my computer for all instances of normal.dot and changed the
filenames to Normal.dot.BAK. I even checked the registry for obvious
settings and one setting referenced "email.dot", the filename I then
changed to "Email.dot.BAK".

"Normal.dot" does of course re-create itself in my profile directory
whenever I exit word, so I keep deleting it before testing new changes.
But I'm out of ideas. I am still seeing a hollow bullet when I start a
bulleted list in a new Word document in a new Word session.

Any ideas??

Thanks,
Jon