I think the "many stories of disaster" with Norton AV have much in
common with the many complaints about problems with Word or with HP
printer drivers -- each one has such a huge market share that the
absolute number of problems is large, but the number as a percentage
of that software's users is relatively small.
You almost never see anyone post in the newsgroups about how
wonderfully problem-free their software has been.
FWIW, I've used Norton Corporate Edition AV for many years with no
problems. (But it doesn't have an Office Plug-in, for which I'm
grateful.) I wish I could say the same of ZoneAlarm Pro -- it's a fine
firewall and it has blocked every attempt to get access to my
computers, but it's also caused several programs and web sites to
become nearly unusable until I hand-tweaked its settings. Its
"automatic program recognition database" seems to have all of three or
four entries.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.
On Mon, 7 Aug 2006 07:14:57 +1000, wrote:
Thanks for that Jay. I note in the virus and spyware newsgroups an almost
universal hatred of Norton AV (and many stories of disaster), and therefore
I have not dared to invoke mine that came with my new home XP machine.
"Jay Freedman" wrote in message
.. .
The advice is to disable the Norton Office Plug-in, not the antivirus
scanner. As far as we can tell, the Office Plug-in doesn't provide any
protection that isn't given by the regular "real-time protection"
(scanning files as they're opened), but it does sometimes cause these
problems.
My opinion (and only that): Symantec spent -- and continues to spend
-- much more care, time, and money on the actual antivirus
functionality than on the peripheral bits such as the Office add-in.
Probably that's as it should be. The tests and reviews in the major
magazines always rate Norton as one of the two or three best antivirus
packages overall. Still, it would be nice if this minor annoyance was
fixed.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.
On Sun, 6 Aug 2006 16:19:12 +1000, wrote:
Wonder what happened to Norton's. It used to be such a good product. Now
the
universal advice (and it seems to work) is 'disable Norton's.
"CharBhasha" wrote in message
. ..
Suzanne,
Thank you so much. It is working now.
CB
"Suzanne S. Barnhill" wrote in message
...
If you have Norton AntiVirus installed, disable its Office Plug-in. If
that's not the problem, it's probably due to another add-in.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup
so
all may benefit.
"CharBhasha" wrote in message
...
As I double click on a document file (.doc file),
Word opens with an error msg like this -
_______________________________________________
Microsoft Office Word
"The command cannot be performed because a dialog box is open.
Click OK, and then close open dialog boxes to continue."
_______________________________________________
But I can open the Word, then open the doc file from within the
Word without any problem. I have unloaded the whole Office
and re-loaded it back. But I still have the same problem.
How do I fix this problem? Any help will be highly appreciated.
CB