[Graham Mayor]

You cannot share the Normal.dot file among multiple users in Word
http://support.microsoft.com/?kbid=811468

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Spin Dryer wrote:
On Tue, 26 Sep 2006 05:44:25 +0200, [Doug Robbins - Word MVP] said :-

Check for the existence of a macro named InsertMergeField in the
normal.dot template, the template being used for the main document
or in an add-in (a template that is located in the Word Startup
folder)

Perhaps try renaming the normal.dot template to normal.old and
restart Word.


Thanks for the info Doug, I'll pass this on. Though, I do believe that
somehow the normal.dot template is also shared for the users. Not sure
how this works over a network.