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Herb Tyson [MVP] Herb Tyson [MVP] is offline
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Default How do I get the scroll wheel to work in Office 2007?

There are lots of problems with the Microsoft IntelliPoint mouse software in
Vista--particularly in Office 2007 applications--but I haven't heard
anything about other mice, and nothing about problems in Windows XP/MCE, one
of which I assume you're running.

Did you reboot after installing Office 2007? If not, then give that a try
and see if it helps. There might be related files that won't be loaded until
after you've rebooted.

Another thing to try... create another User account and see if the problem
exists there, too. All too often I've seen a variety of problems exist for
one User account, but not at all when I log in as a different user during
the same session (i.e., without rebooting).

Another thing to try would be to use Office 2007's Diagnose feature (in Word
2007, Office - Word Options - Resources - Diagnose) to see if you can repair
Office 2007. Something might've gone awry during the installation, and is
now affecting scrolling.

--
Herb Tyson MS MVP
http://www.herbtyson.com
Author of the Word 2007 Bible
Please respond in the newsgroups so everyone can follow along.
"Michelle in West (by God) Virginia"
.com wrote in message
...
Dell Optical mouse...

...And no where in the documentation or in the mouse suite does it give me
a
name other than "Dell Premium Mouse."

System came installed with Dell's "Mouse Suite" I checked the settings
there
and in the Windows Mouse dialog box from the Control Panel--nothing in
either
place that would change scrolling behavior only in 2007 (scrolling works
fine
in 2003 and all other programs if that wasn't clear from the initial
post.)

Michelle



"Patrick Schmid [MVP]" wrote:

What kind of mouse is it?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michelle in West (by God) Virginia"
.com wrote in message
:

As far as I can tell I am. It's the mouse that came with the system,
and
there were no device drivers CDs in the box. (I haven't even had the
computer
long enough to request a new keyboard and mouse.)

Do you know if there are specific mice/computers that are having
problems
with 2007? Because this is a brand new system, and shouldn't be having
any
issues with anything. (I can't find references anywhere on this
problem, and
we're going to need to know this information before our users start
upgrading
their systems.)

Thank you,
Michelle


"Patrick Schmid [MVP]" wrote:

Are you running the latest mouse drivers?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:
http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michelle in West (by God) Virginia" Michelle in West (by God)
wrote in message
:

I have a brand new computer and cannot get the scroll wheel on my
mouse to
work in Office 2007. This is most frustrating in Word, where I use
the wheel
constantly.

I've searched the help files, etc, and the only
recommendation--regarding
mouse settings--does not work. (All settings are still at default,
and the
problem also occurs on my boss's computer.)

I am using the Trial version, but expect to have the full version
by the end
of the week.