Understood. Thanks. I don't have CCleaner so is it possible to make CCleaner
skip Office 2003 during a clean up?
Terry
"Earl Grey" wrote in message
...
Greetings all:
I have more information to report.
The problem of changing Word's settings is, apparently, shared by other
disk clean-up programs. There's actually quite a discussion of it in the
CCleaner help forum, but I'll quote the gist of it here. This particular
note is in regard to Office 2003:
"The problem isn't the developer, or the product CCleaner. Any other
cleaning app that also offers to clean Office 2003 will probably result in
the same problem because Microsoft placed some of the MRU lists within the
actual settings such is the case in Word 2003. Hence the reason to only
clean the list inside of Word 2003, and not use any other program to do
it. To my knowledge that's the only way to clean Word 2003 without losing
all settings."
"A tip before using any cleaning program on MS Office 2003 is to go into:
Start All Programs Microsoft Office Microsoft Office Tools
Microsoft Office 2003 Save My Settings Wizard. With Microsoft Office 2003
Save My Settings Wizard you can also restore your settings, and it works
like a charm between WinXP re-installs too."
The full discussion is he
http://forum.ccleaner.com/index.php?showtopic=8116
So it isn't anyone's 'fault' really. It's just the way it is.
Earl Grey
Terry Farrell wrote:
Thanks for the information and confirmation.
Terry
"Earl Grey" wrote in message
...
Folks:
I asked about this issue on the CCleaner support forum. Several users
have reported the same problem, so the developers are doing some
investigating. I'm confident there will be a fix soon.
Earl Grey
Earl Grey wrote:
Hi Graham:
So far it appears that CCleaner is the culprit. I'm still using it,
however I have prevented it from affecting Office programs (a simple
matter of removing a check mark.)
CCleaner is just a handy way to clear caches, TIF, etc. (It also
includes a so-called registry cleaner which I do not use.) It has been
problem-free until recently, which leads me to suspect that a recent
update to the program is causing the trouble.
If my theory ultimately proves wrong I'll have your instructions handy.
Thanks for your help.
Earl Grey
Graham Mayor wrote:
Apparently CC Cleaner screws up Word's registry settings so don't use
it!
You may have to delete the settings sub key of the data key in the
registry in order for Word to rebuild it (see
http://www.gmayor.com/my_toolbars_are_missing.htm ) which shows how to
find it. With that fixed, you can re-input your preferred settings. I
would recommend renaming normal.dot to oldnormal.dot (which will allow
Word to rebuild that) and repairing Word also. You can then copy your
macros etc from the oldnormal.dot to the new one using the organizer -
see also http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm