Don't discount slippage. Test with a plain piece of paper and overlay it on
the label blanks. Some printers are simply poor at label handling.
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
Mandy wrote:
Thank you for your help. I will check out the drivers, and the
normal.dot, since this is happening with brand new printer also I
don't think it's a slippage issue.
"Graham Mayor" wrote:
There are a number of possibilities -
1. A header/footer in normal.dot. Check by running Word in its safe
mode (hold the CTRL key whilst starting).
2. Check that there is no scaling option set in the file print
dialog.
3. Check that the paper size in the print driver and page settings
match.
4. Some printers are poor with label handling allowing slippage as
the paper passes through the print path. Clean the rollers.
5. HP has historically produced some lousy drivers - see if there is
an update for yours at http://www.hp.com/pond/ljbeta/
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
Mandy wrote:
I have a number of users, who find that when they print labels the
addresses "slip" so that by the end of the page the last line or
sometimes last 2 lines of the address appear on the label below. I
have connected some pcs to printers directly using their IP address
therefore bypassing the print server. This did not solve the label
issue but it did solve the inability of some users to print
landscape!
We are using Office 2003 with an NT4 print server.
We are also using Avery brand labels not a generic make.
All printers are HP
Can anyone shed any light?