If the file extension is .pdf, then this is an Adobe Portable Document
Format file, and you will need to use Adobe Reader to read it. If you don't
have Adobe Reader, it is a free download from
http://www.adobe.com/products/acrobat/readstep2.html

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"SHEARER" wrote in message
...
it opens a word document but i think it is pdf

"Suzanne S. Barnhill" wrote:

Are you sure this is a Word document? Does the file have a .doc
extension?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"SHEARER" wrote in message
...
Does anyone please know how to change encoding in word,i brought up an
application form and i can not see what it says even though i tried
all
the
prompts given?
Thank you.