[jake]

Thanks. I will try this.

Do you know which specific key that is?

"Stefan Blom" wrote:

Exit Word. In the Registry Editor, locate and delete the List Gallery
Presets key.

To start the Registry Editor, in the Run dialog box type regedit and press
Enter.

--
Stefan Blom
Microsoft Word MVP



"Jake" wrote in message
...
User has a machine with Vista SP1 and Office 2003 Pro SP3.

When composing an document and he selects a numbered or bulleted
paragraph,
manually or the system automatically sets numbering as such, an error
message
comes up about a problem and Word is closing.

He uses Word as his email editor in Outlook also and the same happens when
composing emials

Anyone seen this before? Is there a fix?