See http://sbarnhill.mvps.org/WordFAQs/E...MailMerges.htm

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"ken sunshine" wrote in message
...
I'm new to Word 2003. Mail merge seems to be less user friendly.
1. In earlier versions of Word the mail merge toolbar had a drop down
"insert merge field" button which displayed a list of fields. You clicked
on
a field and moved on. Now the equivalent button opens up a new window
which
requires selecting the field, clicking OK, clicking close - 3 clicks
instead
of 1. This is particularly annoying when entering a group of consecutive
merge fields on separate lines. The best way seems to be to open the
merge
field window, insert all the required fields (2 clicks each), close the
window and then cursor along entering new line after each field.

2. When selecting the database you could specify a range name in your
Excel
spreadsheet. I can't seem to be able to do this now

3. When selecting the database a list of records is displayed with check
boxes against each record. In one situation I get 30 real records and the
100 or more blank records picked up from the Excel database. I have to
delete all and then individually check the real records. I can't even
select
a block of records (with click and shift click) as you can in most
applications.

Am I missing something or has mail merge actually gone backwards in
user-friendliness.
PS Please don't refer me to the wizard's block address facility.