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Doug Robbins - Word MVP Doug Robbins - Word MVP is offline
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Default Word 2007 - mailmerge, live update of recipients

Be aware that there is a serious bug in SP2 for Word 2007 that causes it to
corrupt values stored in document variables.

The following is a communication that I have sent to my contacts at
Microsoft on the matter:

Quote

....., there is the following very serious issue that does not seem to be
getting the required attention:

1. Service Pack 2 for Office 2007 was widely distributed and would have been
in many cases automatically installed.
2. On a computer with Service Pack 2 installed, document variables are
corrupted when the document is saved, or when a saved document is
re-opened €“ it is not know at what point it happens, but that is not really
significant. The thing is that it happens and the user is not aware that it
happens until the document is re-opened, and only then if they look at a
place in the document where the value of the variable is displayed by means
of a Docvariable field.
3. Many users would not even be aware that they are creating documents in
which the variables are, or will be corrupted.
4. A hotfix
(http://support.microsoft.com/default...rss&spid=11377)
has been issued that does fix (prevent) the problem from occurring.
5. As it is a hotfix, it is only available to people who (a) know they have
a problem (which some would not), (b) know that there is a hotfix, and (c)
specifically request it.

My contention is that as this €œvirus€ was released by an automatic update
(SP2), the fix for it should be distributed in the same manner.

Unquote

If you run into this problem, go to the website for which the link is given
in item 4. and get a copy of the hotfix.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

"Nadine" wrote in message
...
SP2 Office pack resolved the problem. But all the information was helpful
for us. Thanks

"Peter Jamieson" wrote:

Not documents from internet or intranet.


Just in case there is any misunderstanding, the problem here is that
when you open a document that is on a Windows network share (whether you
map via a drive letter or not) it looks as if that should have nothing
to do with Intranet/Internet. It's the "Windows network, right?"

That's what I used to think.

But what has happened is that the way software on Vista opens files
depends on whether it perceives that they /are/ in the Intranet or not.
In other words, it doesn't look at your file, see that's it's on a
Windows network share, and say "that's OK then". It looks at your share,
asks whether your share is in your Intranet, and if it is, says "that's
OK then".

Or something like that. Which is why it is at least worth checking your
IE settings. But from the sound of things, they will be exactly the same
as everyone else's.

I suppose the only thing I could think of at that point would be that
some Internet caching problem was getting in the way and that doing
something like deleting Internet temp files, etc. etc. might make a
difference.

Good luck with your investigation - if you do find out more it may help
a lot of people if you can post back your findings.

Peter Jamieson

http://tips.pjmsn.me.uk

On 25/11/2009 19:41, Nadine wrote:
Not documents from internet or intranet.

.