I thought the service tag for each machine was unique.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Leonard F. Kiesling" wrote in
message ...
ann, i have checked 3 of the 5 systems. they have same service tag. i
assume
the others will be the same. # 69HPT51. my display adapter is same as
stated
below. the others show display adapter as: 82915G. possibly mine is
different since i had updated the driver thru dell's site(?).

thank you, len kiesling


wrote in message
oups.com...
Leonard,

Intel has confirmed that it is a problem with their driver for the
82915G/GV/910GL Express Chipset Family of display adapters. They say
that they will address the problem in a new release of the driver.

If you wouldn't mind emailing me the service tag for your PC, I can
demonstrate clearly to Dell that the problem is occurring on many PCs.
Reducing the graphics acceleration a level below that which DirectX
uses is a temporary workaround.

Thanks for your help!



Ann