Microsoft has posted a newer version of the KB article at
http://support.microsoft.com/kb/938810. In particular, download and use the
..reg files linked from the "Method 1" section of the article, which will set
the registry correctly without requiring the use of the registry editor.
The "Method 3" section explains how to accomplish the same thing with the
registry editor. You'll find that you must create the FileOpenBlock key and
then create the entry within it. The .reg files in Method 1 will do this for
you automatically.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
JenniferS30 wrote:
Our tech support downloaded the service pack onto one of my coworkers
computers. She received the "this file was created in an earlier
version of word... cannot be opened due to a registry policy setting"
erro. After searching for help on this site I found the link for the
resolution -- 922849.
But I cannot find the DWORD value the form is reffering to. I found
her file under:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Word\Security
but there was no FileOpenBlock subkey. Could it be located elsewhere?
Is there something else I should be looking for?
I would like to resolve the issue for her for EVERY document as
opposed to just accepting this particular document. She's going to be
receiving a lot of older files via e-mail that were created in an
older version of word.