I saw garfield-n-odie's post down below and will try out his solution. (It's
for my laptop at home, and i'm currently at work.) Sorry I didn't see it
before posting - the troubleshooting process had me filling out the post
before sending me to where I could access them to search.

"Zack" wrote:

The only way I can get the insertion point back within the upper left of the
page margins is by Viewing Headers and Footers and then closing them. Then
the insertion point is reset to where it's supposed to be. How do I correct
this so that the insertion point is in the correct place when I open Word or
open a new document?