Symantec and Norton are the same company. Symantec Corporate
Edition is a volume-license product, so you should be able to get
help for this problem from your company's computer support staff.
If you had an older version of Norton Antivirus installed on
the computer before you got Symantec Corporate Edition, then the
Office Plugin from the older version could still be registered in
Windows even if you have uninstalled the older version. Use My
Computer or Windows Explorer to search for a file named
OFFICEAV.DLL on your hard drive (be sure to include system and
hidden files/folders in your search options). If you find it,
note the folder where it is located, and use the "regsvr32 /u"
method described in http://support.microsoft.com/?kbid=329820
"How to use Office programs with the Norton AntiVirus Office
plug-in" to unregister the DLL.

Gilley wrote:

I just installed Word 2003 and when it launches it displays 'Running Virus
Scan'. I have searched the message boards and Internet and all the solutions
basically say the same thing.

Disable the Norton Office Plug-in.

We aren't running Norton Anti-Virus. We are running Symantec's virus
protection. Version 9.0.0.338. All the controls are set on the server side,
not the client side. I can't locate any setting that resemble an Office
Plug-in.

I have found a word around that is OK. Start Word with a /a which bypasses
all the plug-ins. This is a solution that I can live with for a time.
However, I do have some plug-ins that I would want to load automatically.
Adobe PDF for one.

Does anyone have any other suggestions as to how to get around this problem?

Thanks in advance,

Gilley