In Word, click on Tools | Options | Print | uncheck the "Draft
output" box | OK.

John wrote:

My print quality is poor when printing word documents. The print quality is
fine when I print Xcel documents or pages from the internet. The print
quality looks like a bad cartridge but I have changed that and reinstalled
the printer driver. Does anyone have any suggestions for me? I am using XP
and Microsoft Office Pro 2003. Thanks, John