Thank you, krazykay,
I've never used Norton and see so many people having problem with it that
I'm unlikely to. I consider this kind of behaviour (actually exhibited by
many programs) to be symptomatic of malware. That said, all AV programs seem
to be determined to stay on your computer, no matter what, and interfere
with whatever you do. Just last week I had to help out my father (an
intelligent, but non-technical, user who would probably have had to give up
with his computer long ago if hadn't got me) who had innocently managed to
get two AV programs fighting each other.
--
Enjoy,
Tony
"krazykat" wrote in message
...
Tony,
I am sending this reply to all who gave me suggestions.
OCT. 28, 2006
MY "WORD 2003" IS FINALLY RID OF THE "RUNNING VIRUS SCAN" MESSAGE
DISPLAYED
AT START-UP !!!
A great BIG thank you to all who gave suggestions. I do appreciate your
time and help.
The short story:
I can say the message was associated with "some" Norton program, probably
an
antivirus program. Which one? I do not know. I was knowingly only
running
1 NAV, the Corporate Edition (version 7.5). I "proved" the NAV corporate
edition does not affect WORD. See The Long Story for details.
I had used Norton AV programs in the 2002-2003 time frame but
"removed/deleted" them when Symantec took over Norton and started all of
their shenanigans of 2 year sunset, and poor customer service.
Turns out I had over 1200 entries in my Registry for the word "NORTON"
even
after I had removed previous Norton programs. I did some research on the
Symantec site and found three programs that are to be used to completely
remove all traces of Norton/Symantec programs.
I ran the three programs and my registry count for the word NORTON dropped
to 205. Also, when I open WORD the "Running Virus Scan" does not appear
and
WORD opens in a flash. I can not identify which Norton program was causing
the problem; my guess is the remnant of some program that did not
completely
uninstall.
The LONG STORY
I have WINDOWS 2000 PRO and WORD 2003.
Many comments said the "Running Virus Scan" message displayed at WORD
startup is the result of a non Microsoft antivirus program. The only
antivirus program I thought I was running was the Norton Corporate AV,
which
had been shown not to have a WORD plug in. I had used Norton AV programs
in
the past, 2002- 2003 time frame, but had removed the programs. Or so I
thought.
I used a very good Registry program called jv16 Power Tools 2006,
http://www.macecraft.com/ to scan my Registry for the word "NORTON".
Over
1200 entries were reported with the word "NORTON". I could see remnants
of
long ago deleted Norton and Symantec programs.
A search of the Symantec web site turned up two programs to be used to
remove all traces of just about all past Norton and Symantec programs from
your hard drive and Registry. Be advised, do not run the programs unless
you
have the install disks or move the downloaded original install files to a
CD
or DVD if you want to re-install any of the programs. The uninstall
programs
seem to do a total cleansing of your hard drive and Registry of
Norton/Symantec products. The programs a SYMClean for pre 2003
products
http://service1.symantec.com/SUPPORT...01101612274407
and NORTON_REMOVAL_TOOL for 2003 and later products.
http://service1.symantec.com/SUPPORT...33108162039?Op
en
There is a "final clean up" registey cleaner, SYMMSICLEANUP.reg to remove
any left over registry entries, download the Symantec Norton MSI cleanup
file
(SYMMSICLEANUP.reg) at http://www.schrockinnovations.com/removenav.php
page 4. There is also a good tutorial on how to use the NORTON removal
file.
My Registry count for "NORTON" entries dropped from 1220 to about 300
after
running these three programs. More importantly, WORD now opens in a flash
without the "Running Virus Scan" message and long delay.
I reinstalled the Norton Corporate AntiVirus version 7.5. I can say that
the version 7.5 DOES NOT affect WORD with the "Running Virus Scan"
message.
I have reinstalled all of the global templates and restored my copy of
WORD
to the condition that was producing the "Running Virus Scan" and there is
NO
"Running Virus Scan " message with NAV Corporate 7.5 installed.
krazykat
"Tony Jollans" wrote:
Clearly you have some sort of AV program running scan on demand. If not
Norton or Grisoft it must be some other.
I am not very knowledgeable about this so someone may correct me, but I
don't think that there is any need for an office-specific addin to
enable
this so if Norton is on your machine it may well scan all files in all
applications; there is probably an option (in the AV program) to switch
the
scan off. It should be possible to check what you have somehow in
Windows
but I don't know how - you could try looking at the running services to
see
if there is anything identifiable as scan on demand (Start Run enter
"services.msc" without the quotes and hit enter to get the list).
--
Enjoy,
Tony
"krazykat" wrote in message
...
Cindy,
Thanks for the reply. I removed each file 1 by 1. I received the
"Running
Virus Scan" at start up at each removal; i.e. with 4, then 3, then 2,
etc.
With none, there was no "Runnibg Virus Scan" and WORD opens in a
flash. I
added 1 back in and received the "Running Virus Scan". In fact, it
does
not
matter which of the 5 is added, any one of the 5 produce the "Running
......".
Any conclusions?
Thanks
"Cindy M." wrote:
Hi ?B?a3JhenlrYXQ=?=,
What is the connection between the "/a" switch and/ or having an
empty
Global Templates window and removal of the "Running Virus Scan"
message at
WORD start??
The /a switch prevents all Addins from loading. This includes global
templates, your Normal.dot and any COM Addins you may have
installed.
I can achieve the same affect by removing the 5 global template
files
from
the Global Templates and addin window (Tools, Templates and
ADD-IN,
Global
templates and Add-in window). None of the 5 files in the Global
templates
and Add-in window appear to be associated with any AV program, but
they do
reside in Windows\startup and OFFICE11\START up sub folders.
Do you know what each of these global templates if for? Try removing
them
all, the move them back in, one at a time. When the message comes
back,
you'll know which one is responsible.
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17
2005)
http://www.word.mvps.org
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