The most likely possibility is that you have enabled a different language
keyboard.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Ann" wrote in message
...
In typing dialogue in a story, all of a sudden, the quote marks changed
from
regular ones, "like this," to: €žThats a remote possibility.€œ

Note that the "open quote mark" is down and the "close quote mark" goes
the
other way than it should. I'm in Courier, if that means anything.

I cannot find out where the problem comes from. In looking at the
Character
Map, I have found these marks. The first one is U+201E: Double Low-9
Quotation Mark.

I finally deleted the whole section and retyped it and had no problem.
How
do I stop this from happening again? I certainly didn't hit the Unicode
key
combination by mistake.

I'd appreciate any help you can give me.

Thanks,
Ann