Setting the language correctly in Word is rather tricky, nowadays. You
may want to take a look at the following article:

Get control of language formatting in Word
http://homepage.swissonline.ch/cindymeister/LangFmt.htm

--
Stefan Blom
Microsoft Word MVP


"Ann" wrote in message
...
How did I do that? I didn't change anything from one document to
the next or
in the middle of the working one. Thanks, Ann

"Suzanne S. Barnhill" wrote:

The most likely possibility is that you have enabled a different
language
keyboard.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Ann" wrote in message
...
In typing dialogue in a story, all of a sudden, the quote marks
changed
from
regular ones, "like this," to: "That's a remote possibility."

Note that the "open quote mark" is down and the "close quote
mark" goes
the
other way than it should. I'm in Courier, if that means
anything.

I cannot find out where the problem comes from. In looking at
the
Character
Map, I have found these marks. The first one is U+201E: Double
Low-9
Quotation Mark.

I finally deleted the whole section and retyped it and had no
problem.
How
do I stop this from happening again? I certainly didn't hit the
Unicode
key
combination by mistake.

I'd appreciate any help you can give me.

Thanks,
Ann