[CyberTaz]

In all probability you have one or the other of those two toolbars turned
OFF. Both must be turned ON in order for that checkbox to be active.

In the Customize dialog go to the Toolbars page first & check the box for
bot toolbars, then go to the Options page & set the checkmark.

--
HTH |:)
Bob Jones
[MVP] Office:Mac

"FMWARLICK" wrote in message
...
In Word 2002, Tools Customize ----- Want to show a check mark beside
first
two items, ie, Show toolbar and formating toolbar on two rows.. The check
mark is greyed out. How to correct? System restore in Win XP does not
help.
If I go to Help Detect & Repair will this clear up the problem. Must
have
disk?
--
F Warlick