HI,
thanks for your help. But I have some problems.
I'm usign XP SP2 -- I have located the key in the registry but I cannot find
any normal.dotm or dotx.... do you know exactly where is the file?
Windows to display hidden/system "is done"
files/folders to be able to see this folder and its contents.
Thanks for your answer
Regards
Indy
--
gj
"Herb Tyson [MVP]" wrote:
The usual causes a
1. Misbehaving add-in.
2. Corrupted Normal.dotm.
3. Corrupted registry entry (usually the Data key).
This article describes how to troubleshoot the problem:
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
If I were in your situation, I would begin by renaming Normal.dotm and the
Data key. In Vista, Normal.dotm is usually located he
C:\Users\[user name]\AppData\Roaming\Microsoft\Templates
You very likely will need to tell Windows to display hidden/system
files/folders to be able to see this folder and its contents.
The data key is located he
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
"indy" wrote in message
...
hello,
I bought the new office 2007 pro. After installing, the word didn't work
correctly. Effectively, everytime I open Word after a few seconds, word
asks
me to revcover the document and restarts. After the recovery, that takes a
few seconds again and recover the document.
Is anybod? who can help me to solve the problem?
Thanks
Regards,
Janfr01
--
gj