See http://word.mvps.org/FAQs/Formatting/CleanWebText.htm

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"June" wrote in message
...
Hi again. I am editing a 480 page book for someone who
gave me many, many quotes he cut and pasted from the
Internet, etc. I finished the project, then formatted
into a 5 X 8 style that the author requested. However:
l. The text does not stay in place when I e-mail him the
document.
2. I cannot convert some of the quotes into the new
format (justified on both sides). Is there anything I
can do?

Thank you all.