[Frank Martin]

Thanks, I changed the default font back to 10.
Regards, Frank



"Terry Farrell" wrote in message
...
What properties are you trying to change? Normal.dot does
not store all changes, some are stored in the registry.
However, it is not usually necessary to open normal.dot
itself.

If you are changing the default font or paper sizes, you
go to Format | Font, select the font and parameters
required and then press the DEFAULT button at the bottom
of the dialog. When you close Word, you will be prompted
to Save changes to the Global template (but make sure that
under Tools | Options | Save tab that the Prompt to save
changes to normal is checked). This is similar for
changing paragraph defaults (for normal style) or page
settings.

Terry

"Frank Martin" wrote in message
...
Thanks, I got it working by reinstalling the printer
software.

But I stall have trouble changing the properties of the
Normal.dot template. When I open Word2003 via
Normal.dot and then change what I want, the changes do
not stick. What is the correct way to change the details
in Normal.dot?
Regards, Frank


wrote in message
...
Delete the temp ~$normal file as it is an abandoned
locking file from sometime when your system crashed
whilst Word was open.

Also, with all applications closed, go to the User temp
folder and delete everything in it as it too should be
empty.

Then make sure that you have the latest printer driver
from the manufacturer's support site and delete and
reinstall the printer making sure to set it as the
Windows default printer.

Now test again for A4 pages.

--
Terry Farrell - MSWord MVP

"Frank Martin" wrote in message
...
I have Word2003

Yes it does, and all been working for a long time.
Word said I should try the settings in "safe mode"
which made no difference but it trashed all my special
icons at the top of the page.

I cannot get any change in the "Normal" template which
is located in:
"C:\Documents and Settings\Frank\Application
Data\Microsoft\Templates\Normal.dot".

When I open this folder there is always an extra
blurred-out "~$Normal" file, even when Word is not
running.

When I open the "Normal" it produces a page and I can
adjust settings such as fonts etc, but the changes
cannot be saved and Word always reverts back to the old
settings. Is this a pathological condition?

I have tried restarting the computer but to no avail.





"Suzanne S. Barnhill" wrote in
message ...
Does the active printer support A4?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Frank Martin" wrote in message
...
I have always set the page size to A4 but suddenly I
cannot get this even though I have reloaded several
times.

Please help,
Frank