That's the action that the Alt+F9 shortcut does. But if the document is
protected, the Field Codes checkbox is grayed in the Options dialog, so you
can't do it that way either. You must be in an unprotected document first.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

Carol wrote:
Have the users click on Tools and Options and deselect field codes.

"Suzanne S. Barnhill" wrote:

You need to toggle fields (Alt+F9), but you can't do this while
you're in a protected form. You have to close the form, toggle
fields, then reopen the form.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Glenn - Onslow County" Glenn - Onslow
wrote in message
...
I have created a form within a Word Template. This form works
great on 98% of our employees PCs; however, on the other 2% it
displays the template as it should but the fields are all displayed
as gray boxes with {FORMTEXT} and will not accept any input.
On the same PC you can login as a different user and the form works
as it was designed to. I suspect the problem to be in the options;
however I can not find the answer.
Any help would be greatly appreciated.