The issue undoubtedly concerns the fact that when you create a document in
the network folder a lock file is created and when you close the document
the lock file is not being released, so when you try to open the document
again it appears to be opened by another user. This suggests a permissions
issue relating to your network folder.
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
Kim wrote:
Hi Graham,
I have both read/write access to the network folder.
-- mk
"Graham Mayor" wrote:
Do you have read and write access to the network folder, or just read
access?
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
Kim wrote:
Hi,
I have a Word 2007 template located in my network folder
(E:\templates\test.dotx). If I create a regular document from the
template and save it in my local drive (C:\abc.docx), next time when
I open abc.docx file I get the "test.dotx is locked for editing by
'another user'" message and I can open abc.docx only in read only or
local copy etc modes.
The template file is not used by any other person, and I can
delete/rename the file after closing the Word program. If I try to
delete the template file while the error message is displayed, I get
the message " The file is used by Microsoft Office Word" and it
cannot be deleted.
I copied the template to my local drive and created a docx from it,
and the error did not occur. It looks like the problem is related to
using network folders but I was not able to find any solutions from
Google or MSDN. The problem happens on both dotx and dotm. Cleaning
out temp files and disabling the anti virus program did not help.
Did anyone had this problem and found a solution, would you share it
with me? I appreciate any comments in advance.
-- mk