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Bob Buckland ?:-\) Bob   Buckland ?:-\) is offline
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Default Mom's document is locked

Hi Starla,

What version of Word is your mom using?

Is she saving to the hard drive or a removable drive?

What is the exact error message she's getting and is only with the one document?

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"Starla" wrote in message ...
I am trying to solve a problem for my mom who is an hour away. She said her
document is locked and she is not allowed to type. She does not have a trial
version, and she has activated it. She lives in a rural community and does
not have internet access. Any ideas on what is wrong and what she should do?
Thanks!
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*