See "Problems in Windows Explorer or the Windows shell after you install
security update MS06-015"
http://support.microsoft.com/?kbid=918165
This time actually read it and do what it says.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"tmele" wrote in message
...
Charles,
Thanks,
I want to mention one other thing. I was prompted about a week ago about
a
Normal.dot problem. When I selected "yes", because I had selected "no"
several times and there was no change....that is when things got worse.
I have searched my hard drive and I have no Normal.dot file, anywhere.
I have read, on several of the sites you sent me, the Normal.dot file is
the
"grandaddy of templates," yet I can not find it.
One site said I should find it under C:\Documents and Settings\applicaion
data\microsoft\templates
But I do not have this.
My Microsoft Office Group is in C:\Docoments & Settings\All Uusers\Start
Menu\Programs\Microsoft Office
Please let me know your thoughts, I have a really important meeting
tomorrow
and I need to review a contract. Thanks for your help.
Before I start to learn about changing registry items, is this something I
should look into?
--
Thanks, T. Mele
"Charles Kenyon" wrote:
There is no download that you run. You need to make changes in your
registry.
--
Charles Kenyon
Word New User FAQ & Web Directory: http://addbalance.com/word
Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide
See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
My criminal defense site: http://addbalance.com
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
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"tmele" wrote in message
...
Dear Garfield-n-odie,
I ran the download and it did not fix the problem. As soon as I try
to
open
a word document, it goes right into "Not Responding."
P.S. I changed my display name because I did not want my email to be
displayed.
--
Thanks, T. Mele
"garfield-n-odie [MVP]" wrote:
See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".
wrote:
I have read several posts with the same or similar problem, but I
was
not
sure if it was exactly the same.
I have un-installed MS Office Small Business and re-installed.
Then I
followed the directions and installed all available downloads from
the
web.
I am running XP Professional, SP2.
I can not find the KB908531 to un-install, as was mentioned in
several
of
the posts I read, or I would have tried that. I also was unsure
about
clicking on the link in one of the posts that referred to MS06-015,
because
it mentioned that it could cause other problems. Please help.