Glad you got it working again!

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Luci" wrote in message
...
Thank you for making me think about what might have happened. It made the
fix
easier. What I did was remove the plug-in and had no Word templates at
all
for letters. So I reinstalled the plugin and then reinstalled Word and
everything is working properly....even my address book!!!!!!!!! Thanks!
.....and no lost data!

"Suzanne S. Barnhill" wrote:

If you installed Microsoft Works Suite 2004, then it should have the
Microsoft Works Suite Add-in for Word. Possibly it was not installed? In
any
case, to be able to use this, you must start Word from the Works Task
Launcher (as I understand it), not from outside Works.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Luci" wrote in message
...
Thank you Suzanne for your input you sound like you are on the right
track
when it comes to my problem. I had a previous verson of Microsoft
Works I
installed, then last year I installed Microsoft Works 2004 version and
as
you
say I may well have installed a plug in.....now how do I go about
unistalling
it? Should I just remove the whole program and start over? Will I
not
lose
the files I have saved by doing this?

"Suzanne S. Barnhill" wrote:

I think we need to know a bit more about what has actually happened

here.
Did you purchase a computer with Works Suite (which includes Word)
and
then
apply an Office service pack to update the copy of Word in Works
Suite?
Or
did you install a later version of Office on the computer on which
Works
Suite was already installed? If the latter, then one of two things
happened:

1. Word 2002 (part of Works Suite) was updated to Word 2003.

2. The rest of Office 2003 was installed, but Word was not updated.

I know that when you install the *same* version of Office over Works
Suite,
Word is not changed (it's still the Word from Works Suite, which
still
has a
different CD key from the rest of Office), but I would expect that a
newer
version would in fact install Word 2003 over Word 2002. This would
effectively prevent you from using Word as part of Works Suite any
more.
Here's why:

When you get Word as part of Works Suite, you also get the Microsoft
Works
Suite Add-in for Word. As long as you start Word from within Works
(using
the Works Task Launcher), you get a bunch of extra templates for
Word,
and
you can use the Works address book and databases as mail merge data
sources
in Word. If you run Word freestanding (not starting it from within
Works),
you run into a lot of problems caused by the add-in, so we generally
advise
people to uninstall the add-in.

If you are now using Word 2003, there is no way for it to use the
Works
address book and databases because the add-in doesn't work with Word
2003.
Nor can you use the Outlook Express address book. The only address
book
Word
can use is the Contacts list in Outlook.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Luci" wrote in message
...
Since I purchased Mirosoft Works Suite, Word was updated to Office
by
Microsoft. I cannot seem to use mail merge. Any ideas?