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Richard Richard is offline
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Posts: 150
Default Cannot open new word doccument, and not able to edit old doccu

Yes Activated

"JoAnn Paules [MVP]" wrote:

Did you activate it?

--

JoAnn Paules
MVP Microsoft [Publisher]




"Richard" wrote in message
...
It is Word 2003. I'm sure it's not a trial version. I bought the SBE of
office and none of the program operate normally. All are in reduced
function
mode.


"Suzanne S. Barnhill" wrote:

What version of Word is this (check Help | About Microsoft Word)? If it
is
Word 2003, are you *sure* it isn't a trial version?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

"Richard" wrote in message
...
Yes even in safe mode still no luck. I have even tried to restore the
computer to an earlier time and it will not restore. I also removed the
SBE
version on my system and downloaded a trial version and the trial
version
did
the same thing. Reduced functionality.

"Suzanne S. Barnhill" wrote:

You are confirming that if you start Word in Office Safe Mode (using
the
/a
switch or pressing Ctrl while it is loading), you still cannot create
or
edit documents? And you still get no response from Help | Activate
Product?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Richard" wrote in message
...
Still not luck. I cannot even find someone to ask at microsoft. I
tried to
check the authentication on their site but it just refers me back
to
the
manufacturer who installed it.

Richard

"Suzanne S. Barnhill" wrote:

Try using the troubleshooting steps in
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm. In
particular,
see
if you can create or edit documents in Office Safe Mode.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Richard" wrote in message
...
Tried that but I see an hourglass for about 2 seconds and
nothing
happend.

So still not sure how to fix it

Richard

"Suzanne S. Barnhill" wrote:

Has it been activated? What happens when you choose Help |
Activate
Product?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to
the
newsgroup so
all may benefit.

"Richard" wrote in
message
...
It is not a trial copy.

Richard

"Graham Mayor" wrote:

Is this a (now expired) trial version of Word, supplied
with
your
PC? If
so,
you now have to buy the software if you wish to continue
to
use
it!

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Richard wrote:
For some reason word has stopped allowing me to create
a
new
document and will not allow me to change old ones. I
have
even
reinstalled the software again and it is still not
allowing me
to
do
or change anything. The only thing I could think of was
that I
was
sent a document which was edit protected and sine
opening
it I
have
not been able to use word at all. Can anyone help