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John McGhie [MVP - Word and Word Macintosh] John McGhie [MVP - Word and Word Macintosh] is offline
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Default Can't highlight text with mouse

Hi Chuck:

I think you've got me stuped. The only thing I can think of is that the
Protect Document attribute has somehow gotten turned on.

Go to the Tools menu and see if "Unprotect Document" is available at the
top? If it is, click it.

Otherwise: sorry, I haven't a clue...

On the Help menu in Word, you will find a Detect and Repair option. That
would be my last resort: it will ask for the Office CD, so make sure you
have one handy...

Cheers


On 16/8/06 10:02 AM, in article
, "Chuck"
wrote:

I just switched to Word as part of Office (from Lotus Word Pro), and I can't
use the mouse or the touchpad in a document to highlight text or insert the
cursor into any part of the text. I also can't use the mouse when making
replies in Outlook, unless I turn off using Word for Outlook.

The mouse and touchpad both work in the Word toolbar and Word Help. It
works in Word Pro and in other Office products like Excel and Publisher. The
mouse also works in the same version of Word on someone else's computer in my
office.

I have a new HP laptop and Office is newly installed . . it did not come
with the laptop.

I assume that it may be a setting. Any help would be greatly appreciated.
Thanks.



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John McGhie
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410