There's nothing wrong with your Normal.dot template.

Move the mouse to the top of the page until the mouse pointer changes to two
vertically opposed arrows with the text tip "Show white space" Left click
and the top and bottom margins of your pages will be displayed.

This can also be controlled via ToolsOptionsView.

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Hope this helps,
Doug Robbins - Word MVP
"Ben Wallace" Ben wrote in message
...
My normal template is creating new documents with no margin at the top of
the
page (so the cursor starts right at the top).

How do I fix this? When I insert a page number the margin comes back, but
I
don't want to have to do this every time I start a new doc.

Can I download the Normal.dot template from somewhere?