We never recommend deleting Normal.dot, which will result in loss of
customizations that may have been built up over years. Renaming is
sufficient--but in this case entirely unnecessary; see
http://home.earthlink.net/~wordfaqs/WhiteSpace.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Mary" wrote in message
...
Just delete it after closing Word. It's hidden, so make sure you can see
hidden and system files. When you reopen Word, it will create a new
Normal.dot with the default settings.

"Ben Wallace" wrote:

My normal template is creating new documents with no margin at the top
of the
page (so the cursor starts right at the top).

How do I fix this? When I insert a page number the margin comes back,
but I
don't want to have to do this every time I start a new doc.

Can I download the Normal.dot template from somewhere?