[tara.aukerman]

Have a sticking Shift key, but don't know if that caused this problem. I can
no longer see the ribbon in Word. The document is there and I can interact
with it, and there's a button just above the right scrollbar that allows me
to toggle rulers on and off. Just above that, there's a line icon that
allows me to view the document in split screen. How do I return to the
original print view?