Word will only use the custom paper sizes allowed by the printer driver. In
the case of odd sizes, use the next larger standard size and adjust the
margins or set the paragraph styles appropriately so that the information is
printed where you want it.
See http://www.gmayor.com/changing_envelope_layout.htm and maybe
http://www.gmayor.com/Alternative_Return_Addresses.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


DebAnn wrote:
When I create a custom size envelope in Word 2002, the delivery
address doesn't print where it is supposed to and the return address
doesn't print at all. I am trying to print greeting card envelopes
that are 5 1/2" x 8 1/2". I have even added them to a new document
with both addresses showing in the correct position, but it still
prints wrong. Does anyone else have this problem?