Another brief update in the partner forum from Steven Du at MS that I thought
I'd share ... sounds like MS is looking at this.
=====
Our Product Team told me that they are in the process of investigating this
issue and will try them best to work out a solution soon. If there is any
update from our Product Team, I will post it in the community.
Thank you for your patience.
--------------------------------------------------------------------------------
Best regards,
Steven Du
Partner Online Technical Community
"Suzanne S. Barnhill" wrote:
Well, let's hope the PG will be more responsive to Steven Du's email than
they have been to the reports on Connect.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
"ThirtySix Software" wrote in
message ...
FYI, I got this reply from MS on the Partner forum:
Dear Partner,
Thank you for posting in our Partner Online Technical Community.
From your description, I understand that any document variables in the
document become corrupt after installing the update KB969604 for Word
2007.
The document variables become normal after uninstalling the update
KB969604.
If there has been any misunderstanding, please let me know.
I am sorry for any inconvenience you have encountered. According to the
steps you listed, I am able to reproduce the issue after installing the
update KB969604 on my test machine. To address your concern, I have sent
an
email to our Product Team to report this issue.
In the meantime, you are also welcomed to provide your feedback directly
to
the product groups via the link below:
https://support.microsoft.com/common...2fcontac t%2f
If there is any update, I will post it in the community.
--------------------------------------------------------------------------------
Best regards,
Steven Du
Partner Online Technical Community
"Chris" wrote:
This is not a "Potential Major bug" it is very real and very Major. It
will
be affecting 1000's of applications world wide. This update needs to be
withdrawn by Microsoft immediately.
"DavidP" wrote:
Affecting us, too. Extremely serious. Anyone know how to beat on
Microsoft's
door.
"Jay Freedman" wrote:
Yes, it is known -- at least out here in the world outside the
Microsoft campus.
We reported this bug last month when the suspect part of the update
was
available only as a hotfix (http://support.microsoft.com/kb/969961).
That report
is still open and unacknowledged. Despite that report, the hotfix
evidently was
rolled into the security update's general release.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all
may benefit.
On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software ThirtySix
wrote:
KB969604 for Word 2007 was released on 6/8 and was installed on my
machine a
couple days ago. Since then, any time I save a document in Word
2007, any
document variables in the document become corrupt. If I uninstall
KB969604
then the problem goes away. When I reinstall KB969604 the problem
comes back.
With KB969604 uninstalled, doc variables are properly saved in the
settings.xml file as below:
w:docVarsw:docVar w:name="MyVar" w:val="This is a test value for
a
variable"//w:docVars
However, with KB969604 installed, doc variables become corrupted
when saved.
For example:
w:docVarsw:docVar w:name="MyVar"
w:val="d???_?????????Ä?????????????"//w:docVars
We've been able to reproduce this on multiple machines.
You can use the steps below to reproduce this:
* See if this KB is installed (it was released on 6/8) ... if not,
it can be
installed from he
http://www.microsoft.com/downloads/d...displaylang=en
* Open a Word 2007 doc and create a doc variable ... you can do this
by
creating a simple macro from the Developer tab, then execute the
macro ...
the macro just needs to be this:
Sub Macro1()
ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a
test value
for a variable"
End Sub
* Save and close your doc ... change the file extension to "zip" and
unzip
it ... open the "~/word/settings.xml" file and see if your variable
is valid
or not.
* If it's corrupted, then uninstall the KB from Add/Remove programs
(make
sure the "Show updates" checkbox is selected at the top of the
dialog).
* Repeat the above steps with a new doc and see if your variable is
corrupted.
If this is a defect, then it's a major one as all doc variables
become
corrupted on save. Note that the variables only become corrupted on
save ...
in memory, the variables are fine ... it's only when the docx is
written out
that they become corrupted.
Can others reproduce this?