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jestreich
 
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Default Shortcut Keys Do Not Save

Hi Guys,
My problem is that MS Word will not save the customized Shortcut Keys that I
set up for my keyboard. I go to Tools- Customize- Keyboard, and then I
assign new shortcut keys and save the changes in: Normal. I then close out
of both screens. The shortcut keys work properly until I exit MS Word. When
I reopen Word, the shortcut keys that I had previously set up no longer work.
The same thing happens when I save Macros. For some reason, all the
customized settings disappear when I exit the MS Word Application. Does
anyone know how to solve this problem? The PC has just been formatted and is
completely clear of errors. I have Norton Internet Security and Norton
System Works installed, so everything is well protected and running nicely.
The MS Word application is from a newly installed Microsoft 2003 student and
teacher edition, which is updated and activated. I cant seem to figure out
what is going on, and I would be extremely happy if someone could provide
some on this matter!!