The product key on the computer case is the Windows Product key and isn't
going to work with Office.
If the manufacturer provided Office, the key would be with the disk, most
likely on the case.
"FinallyLegit" wrote in message
news
|I bought a computer from my neighbor (HP) and restored the computer to
| factory settings. When that happened it reset the Microsoft Office and
now
| requires a product key. That is no problem since the product key is
located
| on the PC case. I enter the number and it says it is incorrect. I
quadriple
| checked it and I have it written correctly. I would REALLY like to avoid
| getting a new product key. Is there some sort of auto-detection feature??
| If not, MSO should add that in the future to avoid annoyances like that.