The saga continues- we are getting close but not yet there!
I looked at the file association directly and found one difference from the
example you provided. In the box shown under "Application used to perform
action", there was a %1 added to the end of the line, i.e.,
"C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" /n /dde %1
I have been unable to delete the %1 since if I try to do so and close out
the file association windows, when I reopen them, the %1 has reappeared! And,
I still have the same problem opening a .doc file.
I did find a partial fix: If I place quotes around the %1, ("%1") the .doc
file will now open correctly, though I continue to get the error message
"There was a problem in sending the command to the program" each time I open
a file. When I reMove the quotes, the .doc files no longer open and I get
the same error message.
Perhaps if you can help me permanently remove the %1, I should Be OK.
However, I can't figure out how to do so
Thanks for your patience!
"Graham Mayor" wrote:
Back to the registration again -Repairing (or reregistering Word) should fix
the registry issues for Word documents.
From Windows Explorer, right click a document
Open With
Select Word from the list
Check the 'always open with this application' check box
If that doesn't fix it I would have a look at the file association
directly:
Windows Explorer Tools File Types DOC Advanced Open Edit
Action &Open
Application used to perform action.
"C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" /n /dde
Check 'Use DDE'
DDE Message:
[REM _DDE_Direct][FileOpen("%1")]
(note the quotes around 1%)
Application:
WinWord
Topic:
System
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
Larry Frohman wrote:
Thanks for your attempts to help. However, I do not have any file by
the name of "officeav.dll" in my Symantic (Norton) AV folder. Also,
I get no results when I search for this file on my entire C: drive!
One other observation I made also points to something other than my AV
program. I am able to drag a .doc file from Windows Explorer to my
WORD icon and the file opens normally. It is only when I double
click on the file name that WORD opens normally but the file does not
load. Does this help pinpoint the problem?
Thank you again.
"Graham Mayor" wrote:
Checking of Word/Office documents can usually be deselected in the AV
program e.g. in Norton AV by turning off its Office Plug-in.
With some versions of the Norton product it may be necessary to
unregister the calling DLL by running the following command line
from Windows Start Run
regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
Larry Frohman wrote:
I am using Norton (Symantic) AV but no Office plug-ins available to
uncheck - no effect
Repaired Office from Windows Control Panel - no effect
Followed all recommendations re "When Word crashes" - no effect
Does this help? WHen I change the association of a .doc file to
Word Pad, it opens normally from Windows Explorer. However, when I
change the association back to Word, the faialure to open is once
again present.
My systems manager at work suggests it is a problem in WIndows
Explorer and that I should repair Windows - a drastic fix! Does the
fact that the same problem occurs when I try to open a file (.doc
attachment) from Eudora mean that the problem is not Windows
Explorer?
If so, I have run out of ideas and suggestions. Any other thoguhts?
Thanks again
"Graham Mayor" wrote:
If you are using Norton AV, uncheck its Office Plug-in
Repair Office from the Windows Control panel Add or Remove
programs See http://www.gmayor.com/what_to_do_when_word_crashes.htm
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
Larry Frohman wrote:
Thanks for suggestion. I followed it but there was no effect.
Note: when trying to open a .doc (or .xls) file from Explorer,
Word opens correctly but no file loads - I just see the blue-gray
background (or in Excel, the "Personal.xls" file. However, if
the program is already open, I get an eeor message "There was a
problem sending the command to the program". Does this help
pinpoint the problem?
Thanks again.
"Graham Mayor" wrote:
See How to re-register Word when problems crop up opening files
http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
Larry Frohman wrote:
I just found I cannot open any doc. or .xls file from Windows
Explorer into Word or Excel (OS: Windows XP, SP2). The same
files will open from within Word or Excel. When trying to open
a file, Word (or Excel) opens normally, but no file is loaded.
The file types in the Folder Options of Windows Explorer are
set correctly; rebooting computer did not help and repairing
the installation of Office 2003 did not help. The same problem
occurs when trying to open an attached .doc or .xls file from
within my e-mail program (Eudora
6.2) but that program is not at fault because even newly created
files in Word or Excel will not open from within Windows
Explorer. My O.S. and Microsoft Office have been running
normally for more than 2 years and the problem has started only
within the past month. All help will be appreciated. Thanks.