Thanks for your participation Herb:
It happens EVERY TIME to ALL word docs I try to convert to a Adobe PDF
file.
The message from Adobe is:
Acrobat could not open document because it is either not a supported file
or has been corrupted for example sent as an e-mail attachment and not
correctly decoded
My guess is the problem was caused by an office update o2ksr1a downloaded
some time ago. I did a search and cant find it to delete.
The free open office sounds great. How do I download and install it?
Frankie
--
I need all the help I can get, and truly do appreciate it.
Frankie
"Herb Tyson [MVP]" wrote:
Is Adobe reporting that *all* Word documents are corrupted, or just this
one?
Any idea of which Microsoft download might have caused the problem?
If you're really at wit's end, you might download and install the free Open
Office, and see if you can use it to produce your catalog. (I certainly
can't blame you for not wanting to upgrade if what you have was working
fine, but suddenly "broke" without your having done something to break it.)
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
"Frankie" wrote in message
...
I use word 2000 to write my catalog and then convert it to a PDF file using
Adobe Acrobat 5.0
I have done this successfully for over 6 years, without ever having a
problem! All of sudden, word docs can not be converted. Adobe reports the
word doc is corrupt.
I sent the error report to Microsoft and they say office 2000 is causing
the
problem and to correct it I should upgrade to office 2007 because it is
supported and office 2000 is not.
They do not say the problem will be eliminated if I upgrade to office
2007,
just that I will then be eligible for support with the problem. The
program
was running fine with no problems. Somehow a Microsoft download caused
this
problem.
I cant afford to buy office 2007 just to let Microsoft try to help
correct
a problem they caused.
Any help would be greatly appreciated.
Frankie
--
I need all the help I can get, and truly do appreciate it.