[Terry Farrell[_2_]]

Gordon

I'm not sure why this should be a support nightmare. If you use roaming
profiles, surely, the customisations stay with the user. So if I log into
any computer on the network, I get My Profile with My Desktop displayed and
in Word I will see all my toolbars as I want to use them. Why is that a
support nightmare?

Terry

"Gordon" wrote in message
...
"Terry Farrell" wrote in message
...
In previous versions, I always modified the Toolbars. Many of the tools I
never used (such as cut, copy, past, bold, italics underline, etc.) I
always dragged off and added useful tools that were hidden (such as
ParaPageBreakBefore, Doc Properties, File New... and custom macros,
etc.).

I always like that there were always so many different ways to work in
Word that allowed users to customize and work in a way that suited
themselves and their principal tasks. To me, much of this choice seems to
have been removed. I was privileged to be shown demos of the proposed
Ribbon before it went beta and was enthusiastic as I could see that so
many more commands could be made available for users, rather than having
to dig deep to find the hidden nest of tools available. But I wasn't
aware of how rigid the Ribbon was to be until beta testing started. I was
deeply disappointed and I still am. And I will remain disappointed until
the Ribbon is user customizable out-of-the-box.

Terry

I hear what you say, but from a support perspective in a commercial
environment, a User customising ANYTHING on an individual basis turns into
a support/helpdesk nightmare.....