On further thoughts, although I don't have Works, perhaps the client had it,
hence the corruption to his documents -- if that's it...
Try searching the *exact* error message (or at least the first part of it) on
microsoft.com. There are some "hits", but I can't tell which ones might apply
to your situation.
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org
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