Suzanne - Thank you for your reply, but the preview was not the issue. I've
actually resolved it now through some other research that I did. I found a
response on a similar question in Google that suggested that I needed to
create new forms for Word in the custom sizes that I needed.

I simply went to "My Computer" and then "Printers". Clicked on File, then
Server Properties. After that, on the Forms tab, I checked the box to
"create a new form" and then put in the dimensions of my custom paper. When
I opened the document in Word, it read it as a form instead of a custom size
and was able to readily communicate with my printer - problem solved.

Thanks again.

Amy

"Suzanne S. Barnhill" wrote:

Are you previewing at 100%?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"ahardesty" wrote in message
...
Whenever I have a custom-size paper the page that comes out is printed
several times smaller than it print previews. Why?

Amy