The printer prints the envelope using the right tray at the right time.
However the print is to far to the left side of the envelope almost like it's
printing for a regular 8.5X11 sheet of paper even though I selected #10
envelope. The other thing that's happening is the print font is sometimes
larger. Do you think my printer driver is corrupt? I'm comfused because
all other printing is fine.
"Suzanne S. Barnhill" wrote:
Are you sure you are feeding the envelopes where the printer is expecting to
find them? Or that Word is printing where you are feeding? Check the feed
method on the Printing Options tab of Tools | Letters and Mailings |
Envelopes and Labels | Envelopes | Options (and don't put too much trust in
it; even if you have the right one selected, try some others--on plain
paper--till you find one that works).
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"montgo21" wrote in message
...
After installing the latest Office2003 updates I have not been able to
print
#10 envelopes using Word 2003. I have printed envelopes with Word
thousands
of times in the past. Now it appears the print is off to the left side of
the
paper as the return address is off the envelope sometimes printing only
the
last few characters. The delivery address is also printing to the left
side
of the envelope. I have 5 computers on a SBS network this problem started
on
all computers at the same time. I have tried setting the HP printer back
to
factory default settings but the problem is still there. Has anyone else
encountered this? HELP?