[Aeneas]

I assume the document is in .docx and not .dotm format (hence no AutoOpen or
AutoClose macro in the document that resets the view to Draft view each time
the document is opened or closed) and that the attached document template is
Normal.dotm. You might try closing Word, renaming the Normal.dotm template as
something like oldNormal.dotm and reopening Word. Word will create a new
Normal.dotm. Then open the document and see what happens.

"Judi" wrote:

I did that, too. That box is not checked.
--
Judi


"Aeneas" wrote:

You might also want to try the following so that you cannot open a document
in Draft view:

Click the Microsoft Office Button, and then click Word Options
Click Advanced
Under General, clear the Allow opening a document in Draft view check box.
Click OK



"Judi" wrote:

I've tried all that and, for some reason, it doesn't work. the draft view
tab stays highlighted and print layout view does not stay on.
--
Judi


"Aeneas" wrote:

To switch to Print Layout view, do one of the following:
Click Print Layout in the View shortcuts on the status bar
Click Print Layout in the Document Views group on the View tab
Press ALT+CTRL+P

Other views are readily available in View shortcuts and in the Document
Views group.



"Judi" wrote:


--
Judi