The usual reason for this is that you have saved a document in or as
Normal.dot. See http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm (It
could also be that you have only some other template selected under "Look
in" in the AutoText dialog.)

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Gilles Desjardins" wrote in message
...
Hi everyone,

Office 2003, Word. View, Header and Footer. When I click on the "Insert
Auto
Text" button on the tool bar, the menu is empty. I have tried the reset
tool
bar button...nothing. I went to "Insert Auto Text" menu, that also seems
empty of all the generic greetings, the word "Subject: " etc., for auto
insert purposes. I tried "detect & repair" with my Office 2003 CD, still
no
joy.
Can anyone suggest another avenue?

TIA, Gilles