Do you have Acrobat 7 installed?

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"JohnMarsh" wrote in message
...
Word 2003 will not retain the toolbar customisation between sessions.
Instead
it reverts (only partly) to the original default. In addition, single
labels
revert to the 12 pt Times New Roman font no matter how many times it is
altered and set as the default template.