Hello Cindy,
I believe you are probably right about a add-in causing this problem.
I did manage to correct the problem. I renamed the users profile and
built a new profile. The user has a few apps to load and is going to
test the mouse/word issue in between each setup. If the problem
resurfaces we will know which was the offending application.
Thanks for your help.
Moe
Cindy M. wrote:
Hi MoeMan,
I just tried it in safe mode and I can now
highlight text with the mouse. I restarted Word in normal mode and now
cannot highlight any text with the mouse.
This sounds like an Add-in...
I checked addins and scripts, but none are loaded.
Did you check Tools/COM Add-ins (this has to be added from
Tools/Customize from the Tools category)?
If that's also empty, then this may be a COM Add-in that was installed
for the entire machine (rather than the individual user). See
http://support.microsoft.com/default...d=kb;en;307479
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org
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