Do you mean the arrows underneath the vertical scroll bar on the right hand
side of the screen? If so, they are designed to jump you to the next
page/previous page.

To scroll a bit at a time, drag the grey box or use the vertical scroll bar
with the one down (or up) pointing triangle on it.

"SAVE my sanity!" wrote:

what the heck are those verticle arrowns that cause my page to scroll all the
way to the bottom or top of page instead of a bitt at a time? I'd like to get
rid of that feature but I don't even know what it is.