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Default Chinese character and mail merge problem

I got a problem when using mail merge. I have a excel file which is the
merge source, it contains some simplified chinese character.

When I use mail merge, some character changed to "?", but not all of
chinese character have problem.

My working environment is WinXP + Office2k03/Office 2k

Here is my sample:
http://www.hk235m.net/downloads/book1.xls
http://www.hk235m.net/downloads/docu-2.doc

If I switch to WindowsNT environment, RichWin installed(GBK code) and
using office 2k, the result is correct, no more "?" sign


Any comments are welcome~!
Thx!