You're welcome and good luck getting your printer fixed. :-)

Until then you can use a Custom color for black in Word. Use the "More
Colors" option for the Font color and select one of the black colors
in one of the two rows at the bottom. Don't use the large black color,
since that's black, but the others should use a blend of your color
cartridge. The last one in the first row is what I use when my black
ink cartridge is out. ;-)

You can verify that it will use your color cartridge by selecting a
black color, then click the Custom tab and making sure the RGB text
boxes aren't all zero.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"Laila Christensen" wrote
in message news
Hi Beth
Try that several times still no black, so think I have to conclude
that it
is where I put the black ink in there can be the problem. Try to
clean and
deep clean about 15 times each with same result. So thanks for the
time you
took to give me some idea to find the problem :-D.

"Beth Melton" skrev:

The test page I was referring to can be printed directly from your
printer which should give you the best results for troubleshooting
purposes. For example if you don't see black when printing the test
page then I'd say your black nozzle is clogged or something else is
wrong.

Open your Printer folder, right click your printer and select
Properties. Each printer will have varying properties/options but
see
if there are Maintenance/Utility options and/or a command similar
to
"Print Nozzle Check". This should print a sample of each color and
you
should see some black text on the page. (There may also be "Print
Test
Page" command which you can use but a Nozzle check will be more
accurate)

If you don't see black when printing then the problem points to the
actual hardware, such as a clogged nozzle. Use the maintenance
commands, such as "Cleaning" or "Deep Cleaning" and see if that
clears
the problem up. (If it's really bad you may need to clean the
nozzles
several times)

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"Laila Christensen"
wrote
in message
...
Hi Beth and Suzanne :-)
Yeah try all the things also the automatic thing and to Beth yes
print out a
Justing site there are black but not all lines are in it. But the
test site
is okay except for the K it not filled out in black but frames
and
so on are
black :-) Have been used a lot of hours on this and think I try
everything I
could find about this but still hope you have some new ideas
because
I'm
"blank"! hehe.... Thanks for the repons again :-D